FAQ's

  Can I print a special size or something completely different?

We can print any size on various materials and finishes. The idea of the Promocards is that they are credit card size - therefore more likley to be kept, also it something that one can easily carry around in a wallet or purse. Let us know the details of what you require and we will give you a quote or click HERE to look at our online printing guide for leaflets, posters, letterhead, envelopes and more.

  Do you design logos?

Yes, we have designed lots of logos. We can also recreate your existing logo if you donít have a version that is high enough quality for print. If you would like us to design a logo we will need to quote you a separate price. Talk to us about what you want and we will be happy to give you some advice.

  What quantity can I have printed?

Itís really simple, the more cards you have printed, the cheaper the price is per card. If you require a quantity that is not on our price guide, let us know and we will give you a tailored quote. If you have a design that just requires a small quantity of prints like an invitation, let us know and we can give you a quote for digital printing.

  What kind of files can you print from?

We only accept design files as press-ready PDFs click here to see our technical specifications. We cannot print from word files but our designers can recreate or convert any file you have so let us know your requirements and we will let you know what we need and how much it will cost. We also require logos ideally as Illustrator vectors or 300dpi high resolution tiffs. If youíre not sure what this means then give us a call and we we will be happy to answer your questions.

  What kind of images do you need? I have photos and a logo to put on my card, what format do you need them in?

All images that you supply ideally need to be high resolution, 300dpi. Alternatively you can supply us with a hard copy and we will scan it in for you. We also have access to experienced photographers if you require shots of your business for your card. Call us for a quote.

  Can I design my own card?

We can only print from a print-ready pdf but yes, we would love to know your ideas, by all means create a design in whatever format you can and we can convert it for a small cost. It can really help our designers to get a feel for your business if you provide us with swatches, colours or samples of designs you like. We aim to always create clean, original designs for all our customers no matter how big or small they are.

  I want to get several things printed, do you offer package deals on cards, letterheads etc?

We can print anything! The more you need printing, the better deal we can offer you. Let us know your requirements and we will do our best for you.

  How long will it take to receive my cards?

Once you have approved the final design, our standard turn around is 5/6 working days. If you have an urgent job, for an extra charge we can do express delivery - give us a call and let us know your requirements.

  How do you deliver?

We use special delivery service via courier using FEDEX and TNT. Please let us know if you have any special delivery instructions.

  Are these digitally printed?

The Promocards are all full colour printed on state of the art Roland, KBA and Heidelberg Lithographic Printing Presses.

  I have downloaded some images from the internet - can you print from these?

For best results we need pictures to be supplied at 300dpi and saved in CMYK colour. Most images found online are saved in RGB colour at 72 dpi, so whilst we could print from them the results would be very poor. For more information on how we like artwork to be supplied please go to Preparing artwork.